SpiderFolioFrequently asked questions
What people usually ask us before getting started.
How much does it cost?
SpiderFolio is free and open source (AGPLv3), with no per-user limits. You only pay for your server and, if you use Bian, the requests on your own Anthropic account. Some business features are optional commercial plugins, from €290 excl. VAT in Spain or $190 USD in Latin America (launch price).
What do I need to install it?
A Linux server with Docker, an email (SMTP) server and, to sign in from any device, a domain. The Install guide walks you through it step by step.
Who can see each document?
Access is given to departments and roles, not person by person. On every folder, file and page you can see who has access and why, for example “Quality department · inherited from /Procedures”.
What is a controlled document?
A document with a code, a version and an approval, with a single current version. Earlier versions are archived and every read is confirmed per version.
Where is my data stored?
On your server: the database, the files (on disk or in the S3 storage you choose) and the backups. Nothing goes through our servers.
What are plugins?
Optional commercial features (advanced security policies, OneDrive import, MCP connector, industry templates, audit rooms) enabled with a license that is verified offline. Without them, everything else works the same.
Does my team need to learn anything new?
Very little. Shop-floor staff use a simple view to open the current version, for example from a QR code at their workstation.
Can I leave SpiderFolio and take my data with me?
Yes. The data lives on your server, and you can also export all of your company's information whenever you want.
Which browsers are supported?
Safari 16.4 or later, Chrome and Edge 111 or later, and Firefox 128 or later, including iOS 16.4 or later on phones and tablets. If your browser is older, SpiderFolio tells you what to update.